For jobs over $1,000, 50% of agreed upon proposed price is due before start; remaining 50% of agreed is due upon completion of work.
A finance charge will be accessed for all jobs on a Periodic Rate of 18% after the 30 days. Failure to make payment by due date will result in a $40 late fee.
Prestige Landscaping warranties all exterior nursery shrubs and trees sold and installed by us to be true to name, free from disease, sound and healthy at the time of installation and capable of living for a period of one (1) years from the date of installation. We will make replacement of any such shrubs or trees one (1) time with a plant of the same size and variety without cost to the customer, providing death occurs within the one (1) said year period. The client shall provide the plants with all reasonable and proper care.
Prestige Landscaping warranties all perennials sold and installed by us to be true to name, free from disease, sound and healthy at the time of installation and capable of living for a period of six (6) months from the date of installation. We will make the replacement of any such perennial one (1) time without any cost to the customer, providing death occurs within the said six (6) month period. The client shall provide the perennials with all reasonable and proper care.
Prestige Landscaping warranties all sod sold and installed by us to be free from disease, sound and healthy at the time and date of installation and capable for living for a period of three (3) months from the date of installation. We will make the replacement of any such sod one (1) time without any cost to the customer, providing death occurs within the said (3) month period. The client shall provide the sod with all reasonable and proper care. Seeded lawns are not guaranteed and are handled on a case by case basis. We will do our best to analyze conditions that resulted in failure and provide a solution that is both timely and fair.
Prestige Landscaping offers to it's customers an extended warranty program. For our installation customers who sign a two year Maintenance Agreement, Prestige Landscaping will warranty all bailed and burlapped (B&B) or container grown woody plants of one gallon or larger 100% for one (1) year from the date of installation, providing payment has been received as set forth by the terms of the sale and the customer remains current in payment for all maintenance services provided. The Warranty is good for one (1) replacement of each original plant, no cash refunds.
Exclusions:
Annuals, living Christmas Trees, roses, plants in tubs or planter boxes
Any plants, shrubs, trees or sod which have not been given reasonable and proper care by the customer; or any product which has had improper treatment/use by the customer
Losses due to drought, fire, flood, tornado, or any other severe weather conditions (e.g. extreme winter weather), vandalism, theft, animals, lack of or excess moisture, or other factors beyond the control of Prestige Landscaping
Any plants, shrubs, trees, or sod which have had improper applications of pesticides or fertilizer
Any plants, shrubs, trees or sod planted on the customer's property that were not supplied by Prestige Landscaping at the time of said planting
Any plants, shrubs, trees or sod which have been transplanted on the customer's property
When work has not been paid for in accordance with the contract
Your irrigation system was installed using the highest quality products and best practices at the time of installation. During the first year all new installations are warranted against defects in materials and workmanship and will be repaired free of charge. Manufacturers also provide warranties on their products which can be looked into if need be.
After the first year, for the balance of the warranty, the system part will be replaced for the cost of labor only. The warranty applies to actual defects in material and workmanship and does not cover damages by acts of vandalism, theft, snow plow, mower damage or acts of Nature.
All materials are guaranteed under the manufacturer's warranty. Prestige Landscaping's workmanship is guaranteed for two years from the date of installation.
All materials are guaranteed under the manufacturer's warranty (including pumps) and the workmanship is guaranteed 12 months from installation, contingent upon proper system winterization, start-up and maintenance.
As with all of our services, we take great pride in treating each and every customer with a personal, one-on-one approach. Our #1 goal as each project begins is your complete project. In the spirit of that promise, it is not uncommon for us to extend warranties beyond established policy, as each customer and project are truly unique.